Frequently Asked Questions
Everything you need to know about styling your furry friends.
How do I determine the correct size for my pet?
We provide a detailed sizing guide on every product page. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure the most comfortable fit.
What is your return policy for pet apparel?
We accept returns within 30 days of delivery, provided the items are unworn, have original tags attached, and are free of pet hair. For hygiene reasons, certain accessories may be final sale.
How long does shipping take for new collection drops?
Standard shipping typically takes 3-7 business days. During new collection launches, processing may take an additional 48 hours due to high demand.
Are the fabrics used safe for pets with sensitive skin?
Yes, our fashion line prioritizes natural fibers like organic cotton and breathable blends. We avoid harsh dyes and itchy embellishments to ensure your pet stays irritation-free.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Can I wash the luxury pet coats in a washing machine?
Most of our items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the shape and integrity of the premium fabrics.